- ChatSys is a no-code AI chatbot builder — your branded agent is live in about 60 seconds.
- Privacy-first: every customer runs in an isolated workspace and content is never used to train shared models.
- Support replies within one business day.
- Security reports are acknowledged within 24 hours.
- Positioned as an AI-first alternative to Intercom, Drift, and Tidio.
Last updated: June 2026
ChatSys is a no-code AI chatbot builder that turns any website into an AI agent your customers can talk to. It reads your existing content — pages, docs, pricing, and FAQs — and deploys a branded agent that answers questions 24/7, with no training data to write and no engineers required. You paste your URL, ChatSys crawls and learns your site, and a one-line snippet makes it live in about 60 seconds. The agent answers only from your content and hands off to a human when needed. ChatSys is privacy-first, isolating every customer in their own workspace, and is positioned as an AI-first alternative to support suites like Intercom, Drift, and Tidio. This page lists the right inbox for support, sales, privacy, and security — and how quickly we reply.
Support
Product help, billing, and account questions. Email support@chatsys.ai and a real person replies within one business day. For the fastest answer, the in-app assistant on this site and the help options inside your dashboard already have your account context.
Sales
Plans, volume pricing, agency setups, and anything you want to know before you commit. Email sales@chatsys.ai and we typically reply the same business day. Larger teams can also explore ChatSys for enterprise.
Privacy
Data subject requests, our DPA, and GDPR/CCPA questions. Email privacy@chatsys.ai. We handle data requests within the 30-day statutory window. See the privacy page for details on how your data is isolated and protected.
Security
Vulnerability reports and security questionnaires. Email security@chatsys.ai — coordinated disclosure is welcome and we acknowledge reports within 24 hours. Review our controls on the security page.
How quickly will you hear back?
Our response targets by inbox:
| Inbox | Response target |
|---|---|
| Support | 1 business day |
| Sales | Same business day |
| Security | Within 24 hours |
| Privacy / GDPR | Within 30 days |
What is ChatSys?
ChatSys is a no-code AI chatbot builder that reads your website and deploys a branded AI agent in about 60 seconds — no training data, no engineers. It answers customers 24/7 from your own content and hands off to a human when needed, all from an isolated, privacy-first workspace.
See how it works, compare pricing (a 7-day free trial, no credit card), or start free.